Job Details

Highlights-

• Location: 3131 N Montana Ave Helena, MT 59602-7813
• Flexible scheduling
• Positive and supportive work environment
• Team Member discount- 30%

Find your happy place here at JOANN! As a Retail Shift Supervisor, you will be responsible for the following:

• Ensuring customers have an exceptional retail shopping experience by-
  • Engaging in thoughtful conversations, helping customers find the correct products, and providing product suggestions.
  • Being efficient and accurate at the cash register and cutting counter.
  • Collaborating with other team members and management by assisting with training new team members on running the register, cutting fabric, stocking shelves, and customer service.
• Promote a productive and supportive work environment by-
  • Acting as manager on duty to open/close the store when there is not a member of store management present.
  • Following-up with team members to ensure tasks are completed well and in a timely manner.
  • Assisting store management with leading team members by observing and coaching.

• Maintain an organized and clean store environment by-
  • Working closely with store management to identify key tasks and assists in delegating them to team members.
  • Perform operational duties such as, ensuring store compliance and finding creative ways to drive the business.
  • Putting away/processing returns and stocking and organizing the shelves.
  • Entering and exiting truck beds and lifting boxes from the truck and receiving area.
• Physical requirements may include-
  • Standing/walking for the duration of your shift.
  • Pushing/pulling merchandise with appropriate equipment (carts, bins, etc.)
  • Bending down, reaching above head, climbing and descending ladder.
  • Orally communicating, using 2-way radios, inputting data on a computer, and handheld units, and reading reports and instructions.
  • Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs. on a constant basis, 10 lbs. on a frequent basis, 10-49 lbs. on an occasional basis, and 50-97 lbs. group lifts on an infrequent basis).

• At JOANN, we offer solutions to challenges, welcome fresh ideas, celebrate our unwavering enthusiasm for creativity, while working diligently towards our future!

Education Minimum: High School Diploma or equivalent

Experience Minimum: 1+ years of supervisory experience in a customer service environment

Experience Preferred: 2-3+ years of retail supervisory experience

• Applicable laws may place restrictions on a Retail Shift Supervisor's ability to perform certain work duties listed in this job description. Please contact your manager if you have any questions regarding the limitations on the duties you can perform.

This position will be located at:
3131 N Montana Ave Helena, MT 59602-7813

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:

• Medical, Dental and Vision benefit plans
• Company-paid basic, Optional, and Dependent life insurance
• Long-term disability and Company-paid Short-term disability
• Paid Time Off and Sick Time
• Tuition Reimbursement
• Team Member Discount

For more details on benefits and eligibility requirements, Click Here or visit

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.