Job Details

A part-time IT Business Analyst can be instrumental in ensuring the successful integration and enhancement of a newly implemented Enterprise Learning Management System (LMS). Their responsibilities will include gathering and analyzing requirements, facilitating communication between stakeholders, and assisting with the deployment of IT solutions. With a focus on process improvement and data analysis, they can help optimize the LMS to meet the evolving needs of the organization.

Essential Duties and Responsibilities:

1. Facilitates requirements gathering and design activities
2. Uses appropriate elicitation techniques to gather and document business, user, and systems requirements
3. Assists with feasibility of enhancement requests
4. Develops and executes end user verification test plans. Facilitates end user testing sessions.
5. Create documentation and training for end users on new or changed business processes
6. Diagnoses problems related to daily transactional processes or operational processes; determines possible resolutions and implements effective solutions in a timely fashion

Required Experience:

1. Bachelor's degree and relevant business process analysis and/or business analyst experience required.
2. 5+ years' experience in a business analyst role, or performing business analysis functions.
3. Knowledge and applied use of a range of elicitation techniques to elicit business and system requirements
4. Knowledge and applied use of a range of workflow/documentation techniques (e.g. Visio Process Mapping and Flow Charts)
5. Experience with Learning Management Systems required; experience with Learn Upon a plus
6. Experience with a digital credentialing platform a plus (e.g. Credly)
7. CBAP (Certified Business Analysis Professional) is a plus