Job Details

Job Description
Job Description: Call Center Representative

The Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are searching for a Call Center Representative to support the organizations mission. This Call Center Representative role is essential in providing a positive and helpful experience for patients, visitors, and staff while managing a variety of financial and customer service responsibilities. You'll handle incoming inquiries, offer guidance on patient assistance, set up payment arrangements, and maintain compliance with state and federal regulations related to patient financial services. This position also involves assessing patient eligibility for financial programs, managing account transfers, and representing the organization in collection efforts if necessary.

Responsibilities: