Job Details

As a Business Analyst, you will:Collaborate with stakeholders to identify, define, and document business requirements for IT system enhancements, business process redesign, current business application enhancement, or current business problems/issue resolution. Conduct detailed tests of IT system functions. Develop, document, and execute test plans to ensure that business requirements have been satisfied. Work with developers and subject matter experts to create and maintain high quality documentation and training materials. Provide system and procedural training to a variety of internal and external customers. Provide back-up assistance for a variety of functions within the bureau during high volume periods, includes answering customer calls and/or responding to complaints. KNOWLEDGE, SKILLS AND ABILITIES:If you are the right person for this opportunity, you will have the following knowledge, skills or abilities:Knowledge of Unemployment Insurance (preferably Contributions/ Tax) is re...Business Analyst, Business, Analyst, Application, Technology, Skills