You'll evaluate calls led by Customer Success Managers, both proactive and reactive, using our Quality rubrics.You'll spot recurring gaps in communication or process and recommend coaching and training improvements.What You'll Do:Listen to...
City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara Health Plan is currently hiring a Manager, Special Investigative Unit/ Program Integrity / CPC - Remote! ...
Title: Quality Assurance/Quality Control Specialist (Remote) Location: This position is open to candidates residing in locations where Fairwinds Technologies is currently registered to employ. Current eligible locations include the...
Presbyterian Medical Services is seeking a Remote Behavioral Health Intake Coordinator to be the first contact for individuals seeking behavioral health services. You will conduct psychosocial and diagnostic assessments, provide...
Mountain America Credit Union is seeking a Call Center Supervisor to manage operations and staff across inbound and outbound channels, ensuring high-quality member service and strong financial relationships. The role reports to the...
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Patriot Homecare is seeking an Intake Scheduler for a work-from-home role with training in Girard, OH. The position collects intake data, schedules paraprofessionals, and coordinates referrals, with a focus on accurate data entry and...
Coordinate the smooth delivery of website and digital projects across distributed teams.Maintain timelines, tasks, and priorities to keep projects on schedule.Key Responsibilities:Track project timelines, milestones, and task completion...
Valued Relationships, Inc. is seeking a fully remote customer support specialist. This role starts at $15/hour and requires weekend availability, with some 1st shift options. You will handle emergency and non-emergency calls,...
Freight/ReceivingPosition Purpose:Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may...
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twiceasnice Recruiting is seeking a Remote Facilities Coordinator to join our team in the US. You will oversee work orders from intake through closeout, acting as the primary liaison between customers, field technicians, vendors, and...
CVS Health is seeking a Patient Intake Coordinator to support the Enteral Nutrition Center with initial patient admissions and to maintain workflow between the branch, Sales, Insurance Verification, and referrals. This full-time,...
Audit inbound and outbound customer phone calls and email exchanges.Evaluate accuracy, tone, professionalism, and adherence to company standards.Identify performance trends, coaching opportunities, and recurring issues.Qualifications:...